Privacy Policy

Effective Date: [15/06/2025]
Last Updated: [29/08/2025]

At Kartory.shop, your privacy is our priority. We are committed to protecting your personal information in compliance with UAE data protection standards and global e-commerce best practices. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Shopify store.

1. Information We Collect

When you visit or shop with us, we may collect:

  • Personal Information: Name, email, phone number, billing and shipping address.

  • Payment Details: Processed securely by Shopify or third-party payment gateways. We do not store your full card details.

  • Order Information: Purchased items, order history, and delivery preferences.

  • Technical Data: IP address, device type, browser information, cookies, and analytics data.

2. How We Use Your Information

Your information is used for:

  • Fulfilling and delivering your orders.

  • Providing customer support and order updates.

  • Improving our website, services, and shopping experience.

  • Sending promotional emails (only if you consent).

  • Detecting and preventing fraud.

3. Sharing Your Information

We only share your information with:

  • Suppliers and Dropshipping Partners (for order fulfillment).

  • Service Providers (Shopify, payment processors, shipping companies, and IT support).

  • Legal Authorities (only if required by UAE law).

We never sell or rent your personal data.

4. Cookies & Tracking

We use cookies to:

  • Save your login and shopping preferences.

  • Track site performance and visitor behavior.

  • Provide personalized recommendations and promotions.

You may disable cookies in your browser settings, but some features may not work properly.

5. Data Retention & Protection

  • Your data is stored securely as long as needed for legal, accounting, or operational purposes.

  • We use SSL encryption and industry-standard security to protect your information.

6. Your Rights (UAE & International Customers)

You have the right to:

  • Request access to your personal data.

  • Correct or update your information.

  • Request deletion of your data (except where legally required).

  • Opt out of marketing communications at any time.

For requests, email us at kartory161@gmail.com.

7. Third-Party Services

Our store integrates with Shopify, payment providers, and logistics partners. These services have their own privacy policies, and we recommend reviewing them.

8. International Data Transfers

Because we operate with global suppliers and couriers, your information may be transferred outside the UAE. We ensure these transfers comply with data protection standards.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected here with an updated “Last Updated” date.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us:

  • 📧 Email: kartory161@gmail.com

  • 📞 Phone/WhatsApp: +91 8791822017

  • 📍 Mailing Address: House No. 301, Satti Street, Imli Road, Roorkee, Roorkee, Haridwar, Uttarakhand, 247667